Posts Tagged decison making

Reason behind Policy paralysis

“One answer that can be easily dismissed is that politicians simply don’t understand the gravity of the situation. Political leaders need not be economic geniuses to understand the advice that they hear, and many are both intelligent and well-read. A second answer—that politicians have short time horizons, owing to electoral cycles—may contain a kernel of truth, but it is inadequate, because the adverse consequences of timid action often become apparent well before they are up for re-election.

The best answer that I have heard comes from Axel Weber, the former president of Germany’s Bundesbank and an astute political observer. In Weber’s view, policymakers simply do not have the public mandate to get ahead of problems, especially novel ones that seem small initially, but, if unresolved, imply potentially large costs.

If the problem has not been experienced before, the public is not convinced of the potential costs of inaction. And, if action prevents the problem, the public never experiences the averted calamity and voters, therefore, penalize political leaders for the immediate costs that the action entails. Even if politicians have perfect foresight of the disaster that awaits if nothing is done, they may have little ability to persuade voters, or less insightful party members, that the short-term costs must be paid.”

Source: The public and its problems

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Customer feedback vs Product vision

there are two guiding principles that founders should use when considering over-riding their users.  First, when the feedback is in violation of a coherent set of product principles.  In the case of Dropbox, this was a unwavering focus on simplicity.  In the case of Aardvardk, a focus on social search being a conversation.  Second, founders should only have the confidence to develop these principles and  over-ride their users when they possess very strong domain knowledge.  When product-centric founders deeply understand their customer’s viewpoint and have tremendous customer emapathy, they have the right to make hunch-based product decisions rather than data-driven.

Source: Steve blank  vs Steve Jobs

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